FAQ

Our tent structures are TÜV certified except for the Lounger and evaluated according to EN 13782 standards. The covers also have the California T19 M2/B1 certification.

The frame is made of aluminum tubes (Ø9/Ø7 cm, 6082T6 alloy), galvanized steel connectors, and stainless steel cables (316). This combination ensures a lightweight, strong, durable, and corrosion-resistant structure.

You can choose between Airtex White® or Ferrari Stam 6002®. Airtex White® is suitable for full print covers. If you prefer a painted logo, Ferrari Stam 6002® is ideal. The logos are hand-painted on this material.

You can fully customize your tent. Frame tubes are available in all RAL colors. Covers can be fully printed with your design or painted with your logo. Visit our configurator or contact sales@creativestructures.nl to explore the options.

Have a look at our instruction design template. You can also send your ideas. Our team will review your design and send it back for final approval before production begins.

Off-season (September–February): 6–8 weeks from payment (excluding shipping time).
Peak season (March–August): 8–10 weeks from payment (excluding shipping time).

We ship worldwide, including remote destinations.

Depends on the surface:

1. Ground pins
2. M12 concrete screws
3. Ballast plates
   TÜV ballast system
4. Our custom decking

Anchoring systems are available through Creative Structures. While ballast weights are not included, it’s crucial to understand that the necessary ballast weight per tent foot varies with wind speed. We provide tailored ballast recommendations for each tent structure type. Feel free to contact us for personalized advice.

Prices vary by model and exclude shipping and VAT:

• Lounger M (17 m² / 183 sq ft): from €7,640
• Lounger L (26 m² / 280 sq ft): from €8,360
• Crossover M (38 m² / 409 sq ft): from €13,280
• Crossover L (68 m² / 732 sq ft): from €16,420
• Hexadome M (100 m² / 1,076 sq ft): from €26,790
• Hexadome L (175 m² / 1,885 sq ft): from €49,520

All products are offered under Incoterm EXW (Ex Works). Shipping can be arranged at an additional cost.

Yes, there may be additional costs depending on your project and location. All our products are offered under Incoterm EXW (Ex Works), which means shipping costs are the responsibility of the buyer.

If you do not have the necessary experience or resources to handle logistics, we are happy to assist you with the shipping process. Please contact us at sales@creativestructures.nl for support.

In addition to shipping, certain components are not included in the base price, such as anchoring systems and product extensions like side walls or other customization features.

Yes, we offer limited warranties:

Structural Frame:

• 15-year limited warranty (covers corrosion under normal use and proper installation)
• Estimated lifespan: 25–50 years

Outer Cover (Ferrari Stam 6002®):

• 5-year limited warranty (covers waterproofing, flame retardancy, and defects)
• Estimated lifespan: 10–12 years

More details: see this page

Yes! Visit our showroom in Breda to explore our tents, furniture, and decking.

You can use our design template or send your ideas. Our team will review your design and send it back for final approval before production begins.

Products are shipped under Incoterm EXW. We can assist with shipping by truck or sea at an additional charge. For help, contact sales@creativestructures.nl.

Our aluminum frame and high-durability covers ensure minimal material waste and long-term reuse.

At Creative Structures, we don’t believe in compromise. Every material is selected for its superior performance, durability, and comfort.

Creative Structures is not built for "good enough". We design for the highest level of durability, flexibility, and safety. Yes, our pricing may be higher than conventional event tents, but here's why:

● Stronger frame (6082 T6 vs. industry-standard 6061/6063)
● High quality cover (Stam 6002® vs. standard 650–950 g/m² PVC-coated polyester cover)
● TÜV-certified frames and wind resistance up to 100 km/h
● Wide temperature operating range (-30°C to +70°C)
● Top-tier technical fabric (Stam 6002®) with premium fire and weather resistance
● Architectural-level design finish for high-end, luxury applications

Our structures aren’t just tents. They’re engineered environments built to withstand time, weather, and expectations.

Yes, with the Ferrari Stam 6002® cover, the structure can remain outdoors permanently.

Yes! We offer operational leasing in partnership with a leasing company, available in many countries including Europe, the US, Canada, and Australia. Contact us for details.

All products are produced at our facility in the Netherlands under our own Creative Production label, ensuring top craftsmanship and quality.

• Frame lifespan: 25–50 years
• Cover lifespan: 10–12 years